FAQ - dressign
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Payment

  

What payment method can I use to make my purchase?

We accept Visa, MasterCard, Discover and American Express credit card payments as well as PayPal payments. We do not accept personal checks, money orders.

Direct bank transfers are available only for payments in EUR. Please contact us, we’ll send you the details.

Is it safe to use my credit card on the website?

Yes, all credit and debit card payments are secured.

 

Shipping

  

In which countries is it possible to shop online?

You can place your order from everywhere. We are shippping worldwide.

Where can I receive my order?

It can be sent to an address selected by you (home, work, etc. not PO Boxes)

How long will my order take to arrive?

For more details about estimated arrival times,  lease check the section Shipping and Returns.

What if I need an item to arrive sooner by a particular time?

If you need your purchase to arrive by a particular time, please contact us on info@dressign.com . We can discuss the possibilities to deliver it sooner.

How much do I pay for delivery service?

For more details about estimated arrival times,  lease check the section Shipping and Returns.

Can I know which is the status of my order?

Yes.You will be able to track your order . After the order will be shipped you will receive the tracking number.

 

Returns and Exchange

  

Can I return or exchange my products?

Yes you can. For more details about estimated arrival times,  lease check the section Shipping and Returns.

How long do I have to make an exchange?

After receiving it, it can be return for exchange within 30 days. For more details about estimated arrival times,  lease check the section Shipping and Returns.

 

Ordering process

  

My order won’t go through. What should I do?

If you’re still receiving any error message during the checkout process,
please contact us at info@dressign.com.

I need to change something on my order. How can I do that?

If you need to change or cancel your order, please contact us immediately at info@dressign.com.

When I’m not sure about a size or I have a fit question, how do I find this information?

Don’t hesitate to contact us at info@dressign.com with any questions. We would love to help you.

I would like to order a custom made design. How should I proceed?

You can choose from the SIZE roll down menu the last option „Custom made“, and from the COLOR palette the last  blank color „Custom“. Below the product image are tha Custom tab. You can fill in all the information ( regarding measurements, special features, or color) you need us to know and change during the customization process. If you have any other questions, just let us know.